Welcome to TicketsNorfolk.org (the “Site”), operated by our team dedicated to providing you with event ticketing services. Protecting your privacy is a priority for us. This Privacy Policy explains the types of information we collect, how we use it, and your rights regarding your personal data.
By using our Site, you agree to the practices described in this Privacy Policy. We reserve the right to update this policy periodically; changes will be posted here with an updated effective date. Continued use of the Site after modifications indicates your acceptance of the revised policy.
When purchasing tickets or creating an account, you may submit personal details such as your name, email address, and payment information. We do not store your credit card details directly; these are processed securely by third-party payment providers.
Providing your contact information, such as a phone number or email, allows us or our representatives to communicate with you about your transactions or inquiries. You can choose to opt out of promotional communications at any time.
We automatically collect information about your interactions with the Site, including your IP address, device type, access times, and pages viewed. Cookies and similar technologies may be used to enhance your browsing experience and analyze Site performance.
Your personal data is used to process ticket orders, manage your account, and provide customer support. In some cases, third-party ticket sellers or delivery services may view parts of your information relevant to fulfilling your order.
With your consent, we may send you updates about upcoming events, promotions, or new features. You can opt out of these communications at any time via the unsubscribe link or by contacting us.
We share your data with trusted third-party providers for order processing, ticket delivery, or legal obligations such as law enforcement requests. We ensure these entities adhere to confidentiality standards.
Measures are in place to detect suspicious activity and prevent fraud. If necessary, we share relevant information with authorities to address unlawful activities.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your data by contacting us.
Our Site uses cookies to enhance functionality, gather analytics, and serve targeted advertisements. These include necessary cookies for Site operation, performance cookies, and advertising cookies. You can manage your cookie preferences through your browser settings. Note that disabling cookies may limit some features of the Site.
We implement industry-standard security measures to protect your personal information but cannot guarantee absolute security. You provide your data at your own risk.
The Site is intended for users aged 18 and older. We do not knowingly collect data from minors under 13. If you believe a minor has accessed the Site, please contact us immediately.
You may opt out of marketing communications at any time by clicking the unsubscribe link or replying with “STOP” to SMS messages. To exercise other rights, such as accessing or deleting your data, please contact us via email or our online form.
For inquiries about your privacy rights or to submit requests, please email us at [email protected] or use our online form. You can also send a written request to our mailing address (address not provided here).
We may share anonymized or aggregated data for analysis or research purposes. We do not sell your personal data to third parties.
If you have any questions about this Privacy Policy or your data, please contact our privacy team through the provided contact methods. We are committed to addressing your concerns promptly.